Store & Dispatch Executive

6 days ago

Hayathnagar Hyderabad Telangana, India TummyFriendly Foods (OPC) Private Limited Full time

**Job description**

**Key Responsibilities**:
**Order Management**:

- Oversee the end-to-end order processing, take appointments and dispatching orders
- Ensure accurate and timely order fulfillment, packing, and dispatch.
- Coordinate with the warehouse team to manage inventory levels and product availability.

**System Management**:

- Utilize software to manage and track orders, inventory, and dispatch processes.
- Update and maintain accurate records of order statuses, RTV, RTO, Expiry and exchanges.

**Shipping Coordination**:

- Liaise with shipping partners to ensure timely and cost-effective deliveries.
- Coordinate with couriers for pickups, ensuring timely dispatches.
- Monitor shipping statuses and address any delays or issues promptly.
- Handle customer queries related to order dispatch and delivery.

**Invoice and Shipment Reconciliation**:

- Check and verify invoices against shipments.
- Reconcile shipments with invoices to ensure accuracy and resolve discrepancies.
- Maintain detailed records of all dispatch-related financial transactions.
- Generate eway bills

**Data Management and Reporting**:

- Use Excel to maintain records of daily dispatches, inventory, and order tracking.
- Generate daily, weekly, and monthly reports on order fulfillment and dispatch efficiency.
- Analyze data to identify areas for improvement in the dispatch process.

**Quality Control**:

- Ensure all orders are packed according to our quality standards.
- Implement quality checks to minimize errors in order processing and dispatch.

**Collaboration**:

- Work closely with the Customer Service team to resolve order-related issues.
- Coordinate with the Marketing and Sales teams to ensure promotional orders and bulk orders are processed efficiently.

**Qualifications**:

- Any degree.
- Experience in logistics, supply chain management, or a related field is preferred.
- Proven experience in order dispatch or warehouse operations, preferably in a FMCG or e-commerce environment.
- Proficiency in e-commerce and Excel is mandatory.
- Strong organizational and time management skills.
- Excellent communication skills, both written and verbal.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Attention to detail and problem-solving abilities.

**Role**:Dispatch Executive / Officer

**Industry Type**:Food

**Department**:Procurement & Supply Chain

**Employment Type**:Full Time, Permanent

**Role Category**:SCM & Logistics

Education **UG**:Any Graduate

**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹15,000.00 per month

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Hayathnagar, Hyderabad - 501505, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

Expected Start Date: 01/02/2025

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