Sales Coordinator

8 hours ago

Palghat, India Navani Meditex Pvt. Ltd. Full time

Key Responsibilities:
1. Sales Support:

- Assist the sales team in preparing proposals, quotes, and sales presentations.
- Coordinate and track sales orders from initiation to delivery, ensuring timely and accurate order processing.
- Maintain and update sales and customer records in the CRM system.

2. Customer Service:

- Respond to customer inquiries, resolve complaints, and provide product/service information.
- Build and maintain strong relationships with customers to ensure customer satisfaction and retention.
- Coordinate with the customer service team to address customer concerns and ensure a seamless customer experience.

3. Communication and Collaboration
- Facilitate communication between sales team members, customers, and other departments (e.g., marketing, production finance, logistics).
- Coordinate sales meetings, conferences, and events, including scheduling, logistics, and follow-up activities.
- Provide regular updates and reports to the In house sales manager on sales performance, market trends, and customer feedback.

4. Administrative Tasks:

- Prepare and distribute sales reports, forecasts, and other relevant documentation.
- Assist in managing inventory levels, product availability, and pricing information.
- Handle administrative duties such as filing, documenting sales QMS(Quality Management System), data entry, and maintaining office supplies.

Qualifications:

- Bachelor’s degree in Business Administration, Marketing, or related field.
- Proven experience in a sales support or coordination role, preferably in [industry/sector].
- Strong proficiency in Microsoft Office Suite and CRM software.
- Excellent communication, interpersonal, and organizational skills.
- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
- Customer-centric mindset with a passion for delivering exceptional service.

**Benefits**:

- Competitive salary and performance-based incentives.
- Comprehensive training and professional development opportunities.
- Health, dental, and retirement benefits.
- Fun and collaborative work environment with a supportive team.

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Master's (preferred)

Work Location: In person

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