Governance Officer

3 days ago


Chennai, India Citi Full time

The Business Risk Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

**Responsibilities**:

- The primary function of this position is the timely execution of the Managers Control Assessment (MCA) program. The responsibilities include planning, testing and reporting.
- Test and monitor key controls which have been identified for each product line and document results.
- Liaise with business and line control officers on any deficiencies or control gaps as well as ensuring appropriate remedial actions are in place where deficiencies are identified.
- Document, implement and execute Corrective Action Plan (CAP) for management of control issues

**Qualifications**:

- 5+ years relevant experience in risk, compliance, audit or regulatory functions.
- Experience in working with the various risk and control systems and reporting requirements
- Project management skills. Excellent organizational skills, ability to multitask and adapt to change.
- Problem solver with the ability to translate plans in actions
- Consistently demonstrates clear and concise written and verbal communication skills
- Proficient in Microsoft Office with an emphasis on MS Excel
- Self-motivated and detail oriented

**Education**:

- Bachelor’s/University degree or equivalent experience

**Job Role**:
Operational Governance is a Global Production Management function that supports all organizational functions in ensuring compliance and critical control management for designated critical and non-critical controls exercised within the organization.

The Global Operational Governance Officer is a Senior IT Technology specialist performing end to end analysis, execution, management, oversight and reporting for processes and all critical controls within the supported organizations and platforms, in all locations. Additional duties include risk/control analyses and the creation of Important Risk Control Baselines, identification & effectiveness evaluation of current controls; identification, drafting, assessing recommended new controls, and the reporting thereof on a weekly, monthly and quarterly basis. The Operational Governance function also manages the quarterly Managers Control Assessment process for Production Management, globally; and partners with risk management organizations to ensure robust controls and continued assessment and reporting of the effectiveness of those controls.

The Operational Governance function participates with all audits where Production Management is either indirectly or directly within an audits scope, tracking, reporting and obtaining audit deliverables for management review prior to submission; actively engaging in operational and functional overviews with IA and proactively identifying opportunities for improvement. Additionally, the Operational Governance function proactively identifies risk trends and the mitigating controls that are to be executed and reported to management. The Operational Governance officer meets regularly with various platform and function managers, officers and other stakeholders to ensure clear communication and ongoing operational control dialog addressing concerns, training, and building robust control structures within the organization.

The Global Operational Governance Officer relies on developed skill-sets and training; however, must always utilize inherent decision-making abilities to address issues, control gap identification and remediation plans, performing control assessment rating and trending. This person also has the onus and skill-set to identify and propose improvement possibilities and actions required in proactive response to evolving needs.

The Global Operational Governance Officer reports to the Global Production Management Governance Manager.

**Job Functions/Responsibilities**:
The functions of this role include, but are not limited to:

- Utilizing and navigating systems and tools supporting the Operational Governance f


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