Assistant Officer, Trade Finance Operations

1 week ago

Borivali Mumbai Maharashtra, India DBS Bank Full time

Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
- Maker role - Trade Finance Operations

Job Duties & responsibilities
- Capable of handling and managing the various Trade finance products and cross learning.
- Strengthen relations with the various stake holders and the client facing branches Interacting with the relationship managers and products and internal teams to resolve all trade queries and issues promptly.
- Open to work and perform in dynamic environment and under pressure situations, wherein individual skill combines with team's performance to determine the success of the unit.
- Understanding & highlighting the risks in the process, and work on process improvements.
- Willing to contribute in other desks as well when the volumes are high.

Required Experience
- Should have strong knowledge of various Trade Products related to Exports.
- 1-2 years of Work Experience in handling the Trade Finance product.
- Should have strong analytical & interpersonal skills
- Handling all types of customer complaints, enquiries Queries.
- Excellent Client / Customer management skills.
- Be capable of ensuring smooth transition without impacting customer deliverables, to manage processes and metrics on a day to day basis,
- Capability to identify areas of risk and ensure proper mitigates and controls are put in place.

Education / Preferred Qualifications
- Graduate

Core Competencies
- Give suggestions for Process improvement
- Error free processing and willingness to take up additional responsibilities

Technical Competencies
- Good Computer Skills
- Overview of systems used in Trade operations

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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