Tele Collection

1 day ago


Noida Uttar Pradesh, India Helpmate solution Full time

Job Title: Cred Collection Agent

Location: Noida Sector 62

Type: Full-time

Deadline to Apply: Immediate hiring - Positions to be closed within 2 days

**Job Description**:
We are urgently hiring Credit Collection Agents with prior BPO or telecalling experience to join our dynamic team. This role is critical to our operations and requires individuals who are goal-driven, team-oriented, and effective communicators.

Vacancies:

- Hindi-Speaking Agents: 8 positions
- Bengali-Speaking Agents: 4 positions

Key Responsibilities:

- Make outbound calls to customers for payment follow-up.
- Explain account status and assist in resolving outstanding balances.
- Maintain daily call logs and update payment records.
- Handle customer objections professionally and escalate unresolved issues.
- Collaborate with the team to meet collection targets.

Skills & Qualifications:

- Minimum Graduate in any discipline.
- Average communication skills in respective language (Hindi or Bengali); English understanding is a plus.
- Strong negotiation and interpersonal skills.
- Familiarity with BPO/telecalling processes.
- Basic knowledge of MS Office or CRM tools is preferred.

Experience Required:

- Minimum 6 months to 1 year of experience in BPO/telecalling (collections experience will be an added advantage).

**Salary**:

- Hindi + Avg English: ₹12,000 - ₹16,000 per month
- Bengali: ₹16,000 - ₹20,000 per month

Working Location:

- Noida Sector 62

Contact & Coordination:
Team HR

Helpmate

Mobile: +91 83683 56119

Pay: ₹16,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person



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