Tele Caller Executive

2 weeks ago

Ernakulam, India Gamca Medical Trivandrum Full time

Telecaller - Experience in Recruitment Field

Join our dynamic team as a Telecaller and be a part of our growing company. We seek individuals with basic English and computer skills to provide excellent customer service and support. As a Telecaller, you will play a crucial role in connecting with customers, answering their queries, and promoting our products/services. If you have good communication skills and a desire to succeed, we want to hear from you

**Responsibilities**:

- Handle inbound calls and address customer inquiries, concerns, and complaints
- Maintain a high level of professionalism and ensure customer satisfaction in every interaction
- Acquiring and retaining contact information databases
- Utilize computer systems and software to accurately record customer details and update information
- Achieve set targets for call volume, sales, and customer satisfaction
- Follow company policies and procedures while adhering to call scripts and guidelines

**Requirements**:

- Minimum basic knowledge of English is required (verbal and written)
- Experience of 2+ years in the field
- Need to achieve targets
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and the ability to think on your feet
- Ability to work well under pressure and meet targets

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Recruitment Field: 2 years (preferred)
- telecaller: 2 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

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