Receptionist, Telecaller

1 day ago

Bhilai, India Bhardwaj Group Full time

Job Title: Receptionist & Tele caller

**Duties**:

- Make outbound calls to customers to provide information or gather data
- Follow call scripts and guidelines to ensure consistent communication
- Update customer information in the company's database using Quick Books and perform data entry tasks
- Provide excellent customer service and address any inquiries or concerns
- Maintain accurate and detailed records of all calls made and received
- Collaborate with team members to achieve call centre goals and targets
- Assist with other clerical duties as assigned

**Skills**:

- Strong verbal communication skills with the ability to engage customers over the phone
- Proficient in using Quick Books for data entry and managing customer information
- Familiarity with office software such as Google Suite (Docs, Sheets, Gmail)
- Excellent organisational skills and attention to detail
- Ability to multitask and prioritise tasks effectively
- Strong problem-solving skills and the ability to handle difficult situations professionally
- Ability to work independently as well as part of a team

**Job Type**: फ़ुल-टाइम

Pay: ₹10,000.00 - ₹12,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

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