Urjent Need Call Center Excutive

Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Handling customer concerns and complaints in a timely manner. - Establishing a positive rapport with all clients and customers via phone. Handling queries, doing itineraries and costing. - Maintaining all the PR operations including Birthday/ anniversary...

Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Handling customer concerns and complaints in a timely manner. - Establishing a positive rapport with all clients and customers via phone. Handling queries, doing itineraries and costing. - Maintaining all the PR operations including Birthday/ anniversary...

Hello We are hiring Experience Call centre Executive/ Telesales Excutive/ Telecaller in Azadpur Delhi Area 110033 Good Communication skills Exp - Min 6 Month Contact The Web Vyapar Mo. 9718859884 **Job Types**: Full-time, Permanent Pay: ₹13,000.00 - ₹14,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass)...

Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell services when they arise - Build sustainable relationships and engage...

1.Answer incoming customer phone calls and take appropriate action for each call 2.Maintain customer satisfaction ratings based on explicit criteria set forth by the company 3.Attend mandatory training sessions to stay updated on product or company policy changes 4.Use company policies to determine if there can be an immediate resolution to a customer...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying information and...

Key Responsibilities of an International Call Centre HeadLeadership & Management: Recruit, train, coach, and motivate a large team of call center representatives.Operations Oversight: Monitor daily call center statistics, such as call waiting times and call duration, to identify areas for improvement and ensure efficiency.Performance Management: Set clear...

**Job Title: Call Center Trainer** We are looking for an experienced Call Center Trainer to develop and deliver training programs for our staff. This role involves enhancing employee performance and ensuring adherence to company policies. **Key Responsibilities**: - Design and implement training for new hires and ongoing staff. - Conduct sessions on...

A Call Center Representative is in charge of answering customer calls, listening to their concerns and solving problems. They handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need. **Salary**: ₹10,000.00 - ₹12,000.00 per month **Benefits**: - Provident Fund Schedule: - Morning...

Doing outbound calls to customers and clients.Identify the needs of customers, resolve issues, and provide solutions.Upsell other services wherever possible.Ensure you follow the customer service script provided by the company for uniformity.Also, be well-read on company policies and the website for FAQs or policy related answers.Maintain good customer...