Operations Executive

4 days ago

Gurugram Haryana, India BAI Infosolutions Private Limited Full time

**Responsibilities**:

- Handle Taxi Booking for clients, ensuring timely and accurate bookings based on their preferences and requirements.
- Collaborate with vendors to negotiate competitive rates and secure the best possible deal for our clients.
- Maintain a database of preferred Cabs and vendors, including their amenities, pricing, and policies.
- Establish strong relationships to expand our network and offer a wider range of options.
- Negotiate contractual agreements with Taxi vendors to secure favourable terms, exclusive rates, and additional perks for our clients.
- Communicating with customers to answer questions about booking, pricing, or schedules.
- Collecting payment from customers for booking, including cash, credit card transactions, checks, or money orders.
- Entering customer information into a computer system to issue tickets or update records.
- Explain applicable fees and taxes for each ticket.
- Helping clients with travel-related questions.
- Working alongside the tours sales team.

➔ Skills
- Excellent communication and interpersonal skills
- Problem-solving skills
- Strong negotiation skills

➔ Requirements
- Minimum 6 months of experience in operations.
- Bachelors or Diploma in Travel, tourism, or any related field.
- Experience in managing corporate clients
- Ability to work in a fast-paced environment
- Fluent in written and spoken English
- Able to work on excel

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund
- Work from home

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Application Question(s):

- Out of 10, how many marks will you give to yourself in Advanced Excel?

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Gurgaon, Haryana (required)

Ability to Relocate:

- Gurgaon, Haryana: Relocate before starting work (required)

Work Location: In person

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