Global Customer Support

4 days ago

Bengaluru Karnataka, India ABB Full time

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:
Sales Support Manager - Customer Support

**Your role and responsibilities**

In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.

The work model for the role is: #Li_Onsite

This role is contributing to the Motion business for IEC Low Voltage division based in Bangalore, India

You will be mainly accountable for:

- Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
- Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
- Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.

**Qualifications for the role**
- 2 to 5 years of experience.
- Full time mechanical engineering.
- Ensures integrity and compliance with ABB values and ethics in all activities.
- Prepares product presentations in coordination with Marketing Manager.

**More about us**

The IEC Low Voltage Division is a technology leader delivering a full range of energy-efficient low

We never ask for money from job applicants.

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