Customer Service Representative

1 week ago

Kharadi Pune Maharashtra, India United Consulting Full time

Job Title: Customer Care Executive - day shift (Voice Process)

Location: kharadi

**Salary**: Up to ₹35000 + Incentives

Shift: day Shift

Work Schedule: 6 Days a Week

Perks:
**Job Description**:
We are looking for a Customer Care Executive to handle inbound queries for an e-commerce website. In this role, you will be responsible for addressing customer concerns, resolving issues, and providing support through effective communication. Your goal is to ensure a positive customer experience by delivering timely and accurate solutions.

Key Responsibilities:
Handle inbound customer queries via voice process

Resolve product or service-related issues in a professional manner

Provide information on orders, delivery, and returns for an e-commerce platform

Maintain high levels of customer satisfaction through excellent communication and problem-solving skills

Update and manage customer records in the system

**Requirements**:
Strong verbal communication skills

Problem-solving abilities and attention to detail

Basic computer proficiency

Eligibility:
Graduates, and those with or without prior experience are welcome to apply.

Why Join Us?

Competitive salary up to ₹35,000

Incentives

Growth opportunities within the company

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹24,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)

Work Location: In person

Expected Start Date: 19/11/2024

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