Payment Collection Executive

2 weeks ago

Surat Gujarat, India Chetan Cars Private Limited Full time

Work From Home - Payment Collection & Follow-Up Executive (Female Preferred)

**Company**: Chetan Cars Private Limited
**Location**: Remote / Work From Home

**Job Type**: Part-Time / Flexible Hours
**Compensation**: Payment based on Hours Worked (Monthly Basis)

**About the Role**

We are looking for a responsible and confident **Payment Collection & Follow-Up Executive** to join our team. The main role involves **regular WhatsApp & phone follow-ups** with customers regarding pending payments, understanding payment hold-related issues, coordinating with the internal team, and ensuring payment clearance.

This is a **work-from-home** role, ideal for someone who is **good at communication**, polite, and consistent with follow-ups.
**Females are preferred** for this position.

**Key Responsibilities**
- Make daily follow-up calls and WhatsApp messages to customers regarding pending payments.
- Understand reasons for payment delays and resolve concerns.
- Coordinate with the internal team for solutions and update status.
- Maintain follow-up records in a simple tracking sheet/system.
- Ensure timely payment collection and closure.

**Requirements**:

- Good communication skills (Gujarati).
- Must be polite, confident, and patient in communication.
- Should have WhatsApp & a working smartphone.
- Should be able to manage follow-ups consistently.
- Basic knowledge of Excel/Google Sheets is an advantage.
- Prior experience in telecalling / customer follow-up / accounts support is a plus, but not compulsory.

Pay: ₹12,000.00 - ₹25,000.00 per month

**Benefits**:

- Work from home

Work Location: Remote

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