Customer Billing

2 weeks ago

Indore Madhya Pradesh, India Emplay Inc Full time

**Job Position**:

- Customer billing & reporting associate intern
**Job type**:

- internship **Internship duration**:

- 3 months
**Stipend**:

- 12,000-15,000 rs/Month **Job location**:

- Remote/Work from home
- Indore,Madhya pradesh (preferred)

**Key Responsibilities**:
**Customer Billing Management**:

- Generate and process customer invoices accurately and timely based on billing agreements and schedules.
- Respond to customer billing inquiries and concerns promptly and professionally, providing clear explanations and resolving issues as needed.
- Review billing data for accuracy and completeness, ensuring all charges are appropriately documented and accounted for.
- Ensure integrity of the data is always maintained and that everything has been captured in accordance with defined standard procedures, company best practices, and legal regulations
- Collaborate with internal teams, such as sales and customer support, to address customer billing-related issues and inquiries effectively.

**Billing Reporting**:

- Develop and maintain billing reports to track billing activities, revenue, and collections performance.
- Analyze billing data and trends to identify insights, discrepancies, and areas for process improvement.
- Prepare regular and ad-hoc billing reports for management review, presenting findings and recommendations as needed.
- Ensure the accuracy and integrity of billing data in reports by conducting thorough data validation and reconciliation.

**Billing Process Improvement**:

- Identify opportunities to streamline billing processes, enhance efficiency, and optimize revenue collection.
- Work collaboratively with cross-functional teams to implement process improvements, automation tools, and best practices in billing operations.
- Participate in testing and implementation of billing system enhancements or upgrades to support improved reporting and billing capabilities.

**Qualifications and Skills**:

- Bachelor's degree in accounting, finance, business administration, or a related field preferred.
- Excellent analytical skills with the ability to interpret complex data, identify trends, and generate actionable insights.
- Strong proficiency in billing systems, accounting software, and Microsoft Excel for reporting and data analysis.
- Effective communication and interpersonal skills with the ability to interact professionally with customers and internal stakeholders.
- Strong problem-solving abilities and the capacity to resolve billing discrepancies and customer issues efficiently.
- Ability to prioritize tasks, manage multiple deadlines, and work effectively in a dynamic environment.
- Knowledge of billing regulations, compliance standards, foreign currencies, BPO finance, and best practices is preferred.

**Perks**:

- Remote work.
- Potential for conversion to a full-time position based on performance.
- Internship certificate after successful completion.

**Job Types**: Full-time, Fresher, Internship
Contract length: 3 months

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Work from home

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

Application Question(s):

- Do you have previous experience working in a billing & reporting associate role?
- what is your present location?
- if you get selected,how soon can you join in? (in days)

**Education**:

- Bachelor's (required)

Work Location: Remote

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