Voice Process Executive

4 days ago

Ambattur Chennai Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full time

We are hiring

Process: Voice process executive Kannada / Malayalam

Location : Ambattur

Age: 18-30 (Both Male and Female)

Qualification: Any Graduates

Skills Required: Good English communication with Fluent in Kannada or Malayalam.

Shift: Rotational shift / Rotational weekoff

Training Period: 30 to 40 Days - New joiners would undergo training and Stipend of rs.300 will be provided per day for the training period

Salary Range:
Net take home is 15000 to 17000

Roles and Responsibilities:
Assist customers in resolving product or service-related issues and provide appropriate solutions.

Handle customer complaints, troubleshoot problems, and escalate complex issues to the relevant departments when necessary.

Maintain a thorough understanding of our products/services to effectively address customer queries and concerns.

Keep accurate records of customer interactions, transactions, comments, and complaints.

Collaborate with internal teams to ensure a seamless customer experience and provide feedback on customer issues and trends.

Contribute to improving customer support processes by identifying opportunities for efficiency and enhancement.

Uphold company policies and procedures while delivering excellent customer service at all times.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹15,000.00 - ₹17,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Ambattur, Chennai, Tamil Nadu (required)

Ability to Relocate:

- Ambattur, Chennai, Tamil Nadu: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91
7200585283

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