
Delivery Coordinator
7 days ago
**Summary of the Role**:
The Delivery Coordinator will oversee the efficient management of 30-35 legal resources deployed across multiple client engagements under the Talent as a Service (TaaS) model. The role involves tracking resource performance, ensuring client satisfaction, and serving as a key liaison between the deployed resources, clients, and internal teams.
**What you'll do**:
**Resource Management**
- Track the deployment, availability, and utilization of legal resources across client projects.
- Monitor work schedules, deliverables, and adherence to client requirements.
- Handle escalations related to resource performance, availability, or client concerns.
**Client Coordination**
- Act as the primary point of contact for client inquiries related to deployed resources.
- Ensure regular communication with clients to gather feedback and address issues proactively.
- Support contract compliance, including SLA adherence and scope alignment.
**Performance Monitoring**
- Track resource performance metrics and prepare periodic reports for internal and client review.
- Collaborate with internal teams to ensure resources meet or exceed client expectations.
- Recommend interventions or replacements in case of performance issues.
**Communication and Reporting**
- Provide regular updates to internal leadership on deployment status and key insights.
- Ensure accurate documentation of project milestones, challenges, and resolutions.
**Qualifications**:
- 4+ years of experience in delivery coordination, resource management, or a similar role, preferably in the legal or professional services domain.
- Proficiency in project management tools (e.g., MS Excel, Jira, or similar platforms).
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Problem-solving mindset with attention to detail.
- Bachelor’s degree in business administration, legal studies, or a related field.
**Benefits**:
**Why EXECO?**
- **Make a global impact.**:
- **Grow your career with development opportunities.**:
- **Work with cutting-edge technology, including AI.**:
- **Enjoy a supportive and inclusive culture.**:
- **Competitive salary and benefits.**:
- **Work-life balance.**
Pay: Up to ₹960,000.00 per year
Schedule:
- Day shift
Application Question(s):
- Can you start immediately? If not, what is your notice period?
- What is your expected salary (in LPA)?
- This role is exclusively onsite at our Baner, Pune, Maharashtra office. Will you be able to commit to working from this location?
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