Front Office Receptionist

4 days ago


Kolathur Chennai Tamil Nadu, India F.O.R ortho& Neuro hospital Full time

**Key Responsibilities**:

- **Reception & Patient Handling**:

- Greet patients, visitors, and guests politely and professionally.
- Assist with patient registration, admission, and discharge process.
- Guide patients to the concerned departments/doctors.
- **Telephone & Communication**:

- Answer, screen, and forward incoming calls.
- Maintain accurate communication between patients, doctors, and departments.
- Handle appointment bookings, confirmations, and rescheduling.
- **Front Office Operations**:

- Maintain patient records and update hospital management system (HMS).
- Collect and verify patient details, ID proof, and documents.
- Handle inquiries regarding hospital services, visiting hours, and billing.
- **Coordination & Support**:

- Coordinate with doctors, nurses, and other staff for patient needs.
- Maintain the cleanliness and professional appearance of the front office area.
- Manage courier, incoming/outgoing mails, and visitor registers.
- **Cash & Billing (if applicable)**:

- Collect consultation fees, issue receipts, and maintain cash records.
- Support billing team for basic patient billing queries.

**Skills & Competencies**:

- Excellent communication and interpersonal skills.
- Basic computer knowledge (MS Office, Hospital Management Software).
- Ability to multitask and remain calm under pressure.
- Customer service orientation with a pleasant personality.

contact

Vinothalakshmi E

6383566138

**Benefits**:

- Provident Fund

Work Location: In person



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