Counter Staff

3 days ago

Kothrud Pune Maharashtra, India DFG Services Full time

**Key Responsibilities**:

- Greet and assist clients, customers, or visitors in a welcoming and professional manner.
- Direct individuals to appropriate departments, personnel, or service points.
- Maintain the cleanliness and organization of the main counter/reception area.
- Manage appointment schedules, visitor logs, and basic paperwork.
- Receive, sort, and distribute mail and deliveries.
- Process basic transactions or forms, if applicable to the organization (e.g., ticketing, billing, registration).
- Monitor visitor activity and follow basic security or ID-checking procedures when necessary.
- Handle complaints or issues with patience and escalate when appropriate.
- Maintain up-to-date knowledge of services, schedules, and policies to assist customers accurately.

**Requirements**:

- High school diploma or equivalent; additional training or certification in customer service or front-office management is a plus.
- Previous experience in a front desk, receptionist, or customer-facing role preferred.
- Good verbal communication and interpersonal skills.
- Ability to work under pressure and manage high foot traffic calmly and efficiently.
- Polished and professional appearance.
- Multilingual skills are a plus, depending on the client base.

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: In person

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