Agm - Solution Delivery

1 day ago

Pune, India Vodafone Idea Full time

Job Req ID: 12532- Location: Pune, IN- Function: Technology/ IOT/Cloud- About:
**Role**

**Project Manager - Siebel CRM
**Job Level/ Designation
M2 / L7 - Assistant General Manager

**Function / Department**

Solution Delivery - Information Technology

**Location**

Pune IT Hub - HJW

**Job Purpose**
- Manage delivery of CRs and Projects impacting Siebel CRM - tracking E2E delivery milestones from Low Level Design up till Go-Live
- Coordination with multiple partners to arrive at integrated Project Plan for demand delivery and driving respective partners to deliver as per agreed milestones through pro-active communication, Daily reviews, Risk Management, Issue resolution and Reporting on progress to internal stake-holders
- Explore, propose and drive Modern Delivery techniques like DevOps, Release Automation, Automated Code Review
- Continuous reporting and auditing of the delivery items using available Automation Tools like Octane, ITDM etc
- Analysis, Review and Tracking of L3 Incident Fixes to ensure stable Production system and minimize customer issues

**Key Result Areas/Accountabilities**
- **BAU Demand Deliveries** - End to End Management and tracking Project deliveries (Waterfall/ Agile) by conducting regular reviews with Partner teams. Preparation, validation & tracking of project plan (MPP) and ensuring that the project activities are completed as per timelines. Validate, review and sign-off efforts and approve resource utilization, Build and Deployment planning. Efficient communication with Stakeholders to ensure sync-up on progress of Project deliveries. Analysis, Review and Tracking of L3 Incident Fixes to ensure stable Production system
- **Reviews and Reporting** - Active Participation in Weekly Governance forums for Customer Management Portfolio. Proactive Identification, mitigation and closure of risks and issues related to assigned Projects, effective project communication/ presentation to senior management team.
- **Key Initiatives and Programs** - Actively contribute to critical Initiatives like DevOps, Digitization, Automation & other improvement programs undertaken by the organization. Be responsible for commitment to timelines and SLAs thus ensuring overall Program milestones are not impacted.

**Core Competencies, Knowledge, Experience**
- Experience of working in multi-vendor assignments - thus understanding diverse processes and approaches.
- Knowledge of Siebel CRM would be added advantage.
- Exposure to DevOps, Agile delivery methodologies
- Strong communications, interpersonal, negotiation skills. Highly competent in Microsoft Project Professional/Excel/PowerPoint/Visio/Word.
- Graduate/Postgraduate in Technical Streams

**Must have technical / professional qualifications**
- Industry Certification
- Good stakeholder-management skills to interface with business users
- People management skills
- Effective communication and inter-personal skills
- Proactive in approach with positive attitude
- Balanced in handling emergencies
- Experience in virtual team management
- Management Degree from Premium Institute will be added advantage

**Years of Experience**

**Industries to look from**

Telecom, IT

**Ideal Organizations to look from**

Bharti, JIO, Infosys, Accenture, IBM, TCS, TechM

**Direct reports**

NA

  • Agm - Solution Delivery

    4 days ago

    Pune, India Vodafone Idea Full time

    Job Req ID: 41818- Location: Pune, IN- Function: Technology/ IOT/Cloud- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand...

  • Agm - Delivery Planning & Implementation - Prepaid

    1 day ago

    Pune, India Vodafone Idea Full time

    Job Req ID: 826- Location: Pune, IN- Function: Technology/ IOT/Cloud- About: **Role** Delivery Planning & Implementation - Prepaid Lifecycle **Job Level/ Designation M2 / AGM **Function / Department** [Technology - Products - (Prepaid Lifecycle Management)] **Location** Pune **Job Purpose** As a SME of prepaid products, Collaborate with business...

  • AGM - Demand & Solution Management

    5 days ago

    Pune, Maharashtra, India Vodafone Idea Ltd Full time

    oleSolution ManagerJob Level/ DesignationAGMFunction / DepartmentInformation Technology / Demand & Solution ManagementLocationPune (Hinjewadi)Job PurposeDesign technology solutions for IT BSS demands in close coordination with Business Analysts and Demand Managers on one side and technology partners on the other side, with the prime objective of making...

  • AGM - Demand & Solution Management

    3 days ago

    Pune, Maharashtra, India Vodafone Idea Ltd Full time

    ole Solution Manager Job Level/ Designation AGM Function / Department Information Technology / Demand & Solution Management Location Pune (Hinjewadi) Job Purpose Design technology solutions for IT BSS demands in close coordination with Business Analysts and Demand Managers on one side and technology partners on the other side, with the prime objective of...

  • Agm-partnerships - DevOps

    4 days ago

    Pune, India Vodafone Idea Full time

    Job Req ID: 41814- Location: Pune, IN- Function: Other- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...

  • Agm - Iot Service Operations

    1 day ago

    Pune, India Vodafone Idea Full time

    Job Req ID: 36188- Location: Pune, IN- Function: VIBS- About: **Role** Lead - IoT Service Operations **Job Level/ Designation M2/AGM **Function / Department** Enterprise/Customer Service **Location** Pune **Job Purpose** - Drive Operation to deliver Customer Experience through strategic planning, continual execution, collaborative and robust...

  • Agm - Application Operations

    4 days ago

    Pune, India Vodafone Idea Full time

    Job Req ID: 41405- Location: Pune, IN- Function: Other- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...

  • Agm - Application Operations

    4 hours ago

    Pune, India Vodafone Idea Full time

    Job Req ID: 40274- Location: Pune, IN- Function: Other- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...

  • Agm - Application Operations

    2 days ago

    Pune, Maharashtra, India Vodafone Idea Full time

    Job Req ID: 47810 - Location: Pune, IN - Function: Other - About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...

  • Delivery Solution Architect

    12 hours ago

    Pune, Maharashtra, India Capgemini Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and...