Voice Process Executive

1 day ago

Malad Mumbai Maharashtra, India Pretty Child Full time

**Job Title**:
**Voice Process Executive - FinCrime / AML / Banking**

**Location**:
Mumbai

**Shift Timing**:
US Shift | 5:30 PM to 8:30 AM
(5 Days Working with 2 Rotational Offs)

**About the Role**:
**Key Responsibilities**:

- Handle inbound and outbound voice process related to FinCrime/AML queries and investigations.
- Support banking operations with a focus on compliance and fraud detection.
- Conduct detailed customer interactions in line with regulatory standards.
- Review and analyze transactions for suspicious activity and escalate as necessary.
- Maintain high accuracy and timely delivery in all tasks.
- Document case findings thoroughly and follow internal SOPs.

**Eligibility Criteria**:

- **Education**: Graduation (Any Stream) - Mandatory
- **Experience**: Minimum 1 year in any of the following domains:

- Anti-Money Laundering (AML)
- Financial Crime (FinCrime)
- Banking Operations
- **Communication Skills**: Excellent English (Verbal and Written)
- **Process**: Voice Process
- **Assessment Requirement**:

- AMCAT Communication Assessment:

- **B2 Level** - Minimum 70%
- **C1 Level** - Preferred

**Selection Process**:

- HR Interview
- AMCAT English Proficiency Assessment (B2/C1)
- Operations Round
- Client Interview
- Strong verbal communication and interpersonal skills
- Analytical mindset with attention to detail
- Comfortable working in night shifts and a performance-driven environment
- High integrity and adaptability in a compliance-heavy role

**Why Join ?**
- Opportunity to work with a global fintech leader
- Exposure to cutting-edge compliance and fraud-prevention tools
- Career development in banking and regulatory domains
- Competitive compensation and fast-paced environment

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- US shift

Supplemental Pay:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 9967530617

  • Voice Process Executive

    3 days ago

    Malad, Mumbai, Maharashtra, India KIAS Consultancy Full time

    Hiring for below role Telecaller/Tele Sales Executive/Freshers/Customer service/voice process/BPO/customer support Location : Malad West Languages Known : (Telugu, Tamil, Punjabi, Gujarati, Kannada) Rotational shifts : 9 am to 9 pm (Any 9 Hrs Working) Example : 9 am to 6 Pm, 10 am to 7pm, 11 am to 8 pm, 12 pm to 9 pm any 6 days working. 1...

  • International Voice Process Executive

    1 day ago

    Malad, Mumbai, Maharashtra, India Furms Business Solutions Private Limited Full time

    **Hiring for International Voice process/ blended Process.** If 12th Pass then min 1yr of prior international voice support exp is mandatory **Salary - between 30,000 to 39,000 CTC Per month** - Shift - 24*7 Rotational shift with 5 Days working & 2 rotational off - Only one round of the interview - Looking for an immediate joiner ** Location - Malad...

  • Customer Service

    2 weeks ago

    Mumbai, India Voice Jobs Full time

    **Requirement** Process: PhonePe Customer Service (Voice) referring for Hexaware Shift Timing: Day Shift Working Days : 6 Week Off: one rotational off Grad/Undergrad with minimum 1 year exp. into customer service process is mandatory Good communication skills required Salary : Upto 18k Rounds of Interview : HR Ops Round, VA, Client...

  • Non Voice Process

    5 days ago

    Malad, Mumbai, Maharashtra, India Wehire Talent Solutions Full time

    Tech Mahindra is hiring for customer service executive. *Role - Costumer Service Advisor *Shift* - UK *Process* - Voice/chat *Working Days* - 5 Days Working 2 Rotational offs *Working Location*: Spectrum Towers, Ground floor, A wing, Mindspace, Chin choli Bunder Road, Malad West Mumbai 400064: *Skills Required. - *hsc/ Graduate fresher* Or *6 months...

  • International Voice Process Executive

    20 hours ago

    Malad, Mumbai, Maharashtra, India Furms Business Solutions Private Limited Full time ₹ 30,000 - ₹ 3,90,000 per year

    Hiring for International Voice process/ blended Process.*Experience: Fresher can apply if Graduation is completedIf 12th Pass then min 1yr of prior international voice support exp is mandatory*Salary - between 30,000 to 39,000 CTC Per month* Shift - 24*7 Rotational shift with 5 Days working & 2 rotational off* Candidates should have excellent English...

  • Hiring for International Bpo Voice Process

    2 weeks ago

    Malad, Mumbai, Maharashtra, India Tech Mahindra Full time

    _**Hiring for International Voice Process at Tech Mahindra Ltd**_ We are seeking a dynamic Customer Support Executive for our International Voice Process team. The role involves handling inbound and outbound calls from global customers, resolving queries efficiently, and ensuring high levels of customer satisfaction. - **Or Call/WhatsApp on...

  • International Voice Process

    7 days ago

    Malad, Mumbai, Maharashtra, India G&R Management Consultancy pvt ltd. Full time

    INTERNATIONAL VOICE PROCESS PROCESS ; VODAFONE UK SALARY ; UP TO 4.5L LOCATION ; MALAD Skills Required.exp ; min 6 month qualification should be 12th - Voice Versant 60 required - Rotational Shift for both, male & female - 5 days working. 2 rotational off. Regards Team G&R Management **Salary**: ₹300,000.00 - ₹450,000.00 per year Schedule: -...

  • Voice Process

    1 week ago

    Malad, Mumbai, Maharashtra, India Hemocean outsourcing Full time

    Voice Process Qualifications and Skills Excellent communication skills Active listening Problem-solving Customer service Empathy Patience Ability to work under pressure Roles and Responsibilities Handle inbound and outbound calls efficiently Resolve customer queries and issues promptly Demonstrate excellent communication skills Provide...

  • Customer Support Executive International Voice Process

    1 day ago

    Malad, Mumbai, Maharashtra, India Tech Mahindra Full time

    **Hiring**for **International BPO Voice process**, **Customer Support** Executive at **Tech Mahindra Ltd** The Customer Support Executive will manage inbound and outbound customer calls for international clients, providing exceptional service and resolving queries efficiently. This role requires excellent communication skills, empathy, and the ability to...

  • Customer Support Executive

    4 days ago

    Malad, Mumbai, Maharashtra, India Tech Mahindra Full time

    **Hiring**for **Customer support**executive **International BPO voice** process in **Tech Mahindra Ltd** Provide voice-based customer support to international clients, handling queries, complaints, and service requests via inbound/outbound calls. Ensure customer satisfaction through effective communication and timely resolution. Or Call/WhatsApp on...