Voice Process Executive

2 weeks ago

Malad Mumbai Maharashtra, India Pretty Child Full time

**Job Title**:
**Voice Process Executive - FinCrime / AML / Banking**

**Location**:
Mumbai

**Shift Timing**:
US Shift | 5:30 PM to 8:30 AM
(5 Days Working with 2 Rotational Offs)

**About the Role**:
**Key Responsibilities**:

- Handle inbound and outbound voice process related to FinCrime/AML queries and investigations.
- Support banking operations with a focus on compliance and fraud detection.
- Conduct detailed customer interactions in line with regulatory standards.
- Review and analyze transactions for suspicious activity and escalate as necessary.
- Maintain high accuracy and timely delivery in all tasks.
- Document case findings thoroughly and follow internal SOPs.

**Eligibility Criteria**:

- **Education**: Graduation (Any Stream) - Mandatory
- **Experience**: Minimum 1 year in any of the following domains:

- Anti-Money Laundering (AML)
- Financial Crime (FinCrime)
- Banking Operations
- **Communication Skills**: Excellent English (Verbal and Written)
- **Process**: Voice Process
- **Assessment Requirement**:

- AMCAT Communication Assessment:

- **B2 Level** - Minimum 70%
- **C1 Level** - Preferred

**Selection Process**:

- HR Interview
- AMCAT English Proficiency Assessment (B2/C1)
- Operations Round
- Client Interview
- Strong verbal communication and interpersonal skills
- Analytical mindset with attention to detail
- Comfortable working in night shifts and a performance-driven environment
- High integrity and adaptability in a compliance-heavy role

**Why Join ?**
- Opportunity to work with a global fintech leader
- Exposure to cutting-edge compliance and fraud-prevention tools
- Career development in banking and regulatory domains
- Competitive compensation and fast-paced environment

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- US shift

Supplemental Pay:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 9967530617

  • Voice Process Executive

    4 days ago

    Malad, Mumbai, Maharashtra, India KIAS Consultancy Full time

    Hiring for below role Telecaller/Tele Sales Executive/Freshers/Customer service/voice process/BPO/customer support Location : Malad West Languages Known : (Telugu, Punjabi, Assamese, Gujarati, Kannada,Marathi) Rotational shifts : 9 am to 9 pm (Any 9 Hrs Working) Example : 9 am to 6 Pm, 10 am to 7pm, 11 am to 8 pm, 12 pm to 9 pm any 6 days working. 1...

  • International Voice Process Executive

    2 weeks ago

    Malad, Mumbai, Maharashtra, India Furms Business Solutions Private Limited Full time

    **Hiring for International Voice process/ blended Process.** If 12th Pass then min 1yr of prior international voice support exp is mandatory **Salary - between 30,000 to 39,000 CTC Per month** - Shift - 24*7 Rotational shift with 5 Days working & 2 rotational off - Only one round of the interview - Looking for an immediate joiner ** Location - Malad...

  • Voice Process

    2 weeks ago

    Malad, Mumbai, Maharashtra, India Paramount HR Full time

    Max age criteria is 35 Excellent Communication is needed. Customer Support - Voice - Maximum Salary: Up to ₹45,000 (depending on last drawn) - Shift: Complete night shift - Working Days: 5 rotational days with 2 weekly offs - Process: US Process **Job Types**: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Application Question(s): -...

  • International Voice process

    3 hours ago

    Malad, India FLY Consulting Services Full time

    Company OverviewFLY Consulting Services is a leading staffing and recruiting firm headquartered in Hyderabad, with a strong presence in Andhra Pradesh, Telangana, Karnataka, and Tamilnadu. Our mission is to provide exceptional recruitment and staffing services across various industries, helping companies find suitable employees and aiding applicants in their...

  • Customer Support Executive International Voice Process

    2 weeks ago

    Malad, Mumbai, Maharashtra, India Tech Mahindra Full time

    **Hiring**for **International BPO Voice process**, **Customer Support** Executive at **Tech Mahindra Ltd** The Customer Support Executive will manage inbound and outbound customer calls for international clients, providing exceptional service and resolving queries efficiently. This role requires excellent communication skills, empathy, and the ability to...

  • Customer Support Executive International Voice Process

    2 weeks ago

    Malad, Mumbai, Maharashtra, India Tech Mahindra Full time

    **Hiring**for **International BPO Voice process**, **Customer Support** Executive at **Tech Mahindra Ltd** The Customer Support Executive will manage inbound and outbound customer calls for international clients, providing exceptional service and resolving queries efficiently. This role requires excellent communication skills, empathy, and the ability to...

  • Voice Process

    1 week ago

    Malad, Mumbai, Maharashtra, India Corporate Hub Full time

    We are urgently looking for Voice Process CSE in Malad west Salary - upto 40k plus execellent incentives HSC with 1year or Graduate fresher will do. **Requirements**: - Excellent verbal and written communication skills in English. - Strong customer service orientation with a passion for helping others. - Ability to work independently and as part of a...

  • International Voice Process

    2 weeks ago

    Malad, Mumbai, Maharashtra, India Alpinepro Health Full time

    Hiring experienced Customer service executive for International voice process WFO in Malad West, Mumbai Qualification - Graduation/ under graduate. Experience - Minimum 1 year in BPO Language - Excellent English CTC- 32000 5days working with Shift - 24/7 any shift availability Pay: ₹31,500.00 - ₹32,000.00 per month **Benefits**: - Provident...

  • Hiring for International Voice Process

    2 weeks ago

    Malad, Mumbai, Maharashtra, India Tech Mahindra Full time ₹ 1,75,000 - ₹ 2,10,000 per year

    TECH MAHINDRA - Hiring for International Voice Process - EXPERIENCEDKey Responsibilities:-Voice Process- Provide excellent customer service to clients across different time zonesResolve customer queries effectively and efficientlyDemonstrate strong communication and interpersonal skillsLOCATION : MumbaiNOTE- ONLY MUMBAI CANDIDATES CAN...

  • Hiring for Uk/us International Voice Process

    11 hours ago

    Malad, Mumbai, Maharashtra, India Tech Mahindra Full time

    **Hiring for Customer Support Executive in International BPO Voice process.** Customer Support Representative in the International Voice Process handles inbound and outbound calls from global clients, providing timely and professional assistance across various queries. The role demands excellent communication skills, especially in English, and the ability...