Supervisor, Quality Assurance

21 hours ago

Paonta Sahib, India Herbalife Full time

Overview:
**The role**:
This position is having the primary purpose of ensuring compliance to the Herbalife Supplier quality Assurance Program while adhering to HLF’s global procedures and local regulation for the input raw and packaging materials that are received by Herbalife at all locations in India. This position will be required to map out and deliver Supplier Quality Assurance Program at Herbalife Nutrition by engaging with Suppliers and conducting on-site and remote auditing to ensure the highest quality materials are supplied to Herbalife Nutrition.

**How you would contribute**:

- Contribute to the creation and implementation of a standard methodology for quality vision, strategy, policies, processes, and procedures to improve performance.
- Engage in new business initiatives and projects, reviewing and communicating their impact on Supplier Quality activities.

**General and Task Management**:

- Support supplier development strategy, including crafting metrics for function and supplier performance.
- Lead quality audits for suppliers to ensure compliance.
- Collaborate with Design and Manufacturing teams to define process parameters and criteria, ensuring supplier process capability meets product and process requirements.
- Assist the Global Sourcing Team with the supplier approval process by assessing manufacturing/technology capabilities and evaluating Quality and Environmental risks.
- Support new product launches, ensuring suppliers meet required quality standards.
- Manage the root cause analysis and corrective actions for supplier quality issues.
- Conduct on-site supplier visits to address root cause analysis and verify corrective actions of supplier quality issues.
- Analyze supplier quality data to identify process improvement opportunities.
- Review supplier manufacturing processes and collaborate with suppliers on process improvement and value enhancement opportunities.
- Promote customer-preferred continuous improvement techniques such as Lean, Six-Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis, and FMEA (Failure Mode and Effects Analysis).
- Coordinate the development and refinement of Design and Process FMEA’s (Failure Mode and Effects Analysis).
- Support regular inspection meetings with representatives from relevant departments to establish an action plan for improving build quality.

**Skills and background required**:

- Detailed understanding of Food Safety with prior experience in a Quality auditor role being advantageous.
- Deep knowledge of Quality Assurance principles.
- Familiarity with manufacturing processes (Spraying, Dry blending, Aseptic filling) is a plus.
- Strong problem-solving and technical writing skills, with experience using problem-solving tools.
- Excellent communication and presentation skills.
- High attention to detail and accuracy.
- Creative attitude driven by continuous improvement.
- Certified Green Belt in Lean/Six Sigma is advantageous.
- Experience in a global, multi-cultural organization.

**Experience**:

- 7 to 10 years of experience in quality control or quality assurance in the food, dairy, or nutrition industry. Experience in processing, reviewing, and filing documents, preferably within the quality department in a regulated industry.

**Education**:

- Graduation or Post Graduation in Food Technology, Food Science, Pharma, or other allied streams.

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