Bus Captain

1 week ago

Chennai Tamil Nadu, India Spart Pro Full time

Job Description: Bus Captain - Full time.

Shift Timings & weekly working days: Night Shift, 6 Days

Notice Period: Immediate to 15 Days

Job Responsibilities:

- Owning the responsibility of boarding the passengers to our buses.
- Reaching allotted bus boarding point on time and assisting passengers reaching their respective seats.
- Ensuring facilities on the bus are as promised to our customers hence maintaining a daily checklist.
- Calling passengers if they don't reach on time and guiding them to the boarding point.
- Involving with all the stakeholders to highlight the issues and improve the passenger experience.
- Responsible for spot bookings and keeping daily accounts of the same.
- Travelling with the bus and coming back next day (8 to 14 hours travel time).
- Assisting passengers with respect to their needs and promised amenities during the journey.
- Having Communication with Customers on a journey or after a journey to get ratings & reviews

Job Requirements/Skills:

- Hospitality and customer service experience would a big plus.
- Should be able to travel with bus and reach boarding point daily.
- Professional behavior while dealing with passengers and welcoming, polite language.
- Good communication skills. Tamil speaking is must. Basic knowledge of English is desired.

Schedule:

- Night shift

Work Location: In person

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