General Ledger 5 to 7 Years Salem

4 days ago


Salem, India Capgemini Full time

Operates as Subject Matter Expert for R2R processes. All initiatives of transformation will have to be lead by the GPO along with complete responsibility for service delivery
- Responsible for production Planning & meeting of KPI / SLA
- Responsible to develop & groom team members to grown within organization
- Responsible to update DTP & SOP in regular intervals
- Responsible to provide daily performance updates to both senior management & customer
- Responsible to maintain good rapport with the customer
- Responsible to initiate continuous process improvements within process thru different tools, such as six sigma
- Identify and communicate potential risks and failure points
- Will be first point of contact escalation for the team & Customer
- One to one performance feedback to team members on regular intervals
- Handles complex client specific queries, issues or escalations within the client context
- Drives process redesign to ensure improvement within client context
- Proven project management skills especially with complex engagements

**Primary Skills**:

- Manages the contract on a daily basis including operations and finance. manages complex operational issues and ensures that operations are run according to budget
- Good knowledge on the GPM methodology and will be absorbed into delivery in the run phase
- Experience in GPM transition (Alignment/ Impact Assessment) would be and added advantage, as he/ she will be driving the alignment exercise with support from two experienced R2R SME’s
- Should have expertise in end to end R2R Process including Treasury & SCF
- SAP/ S4H hands on experience would be an added advantage

**Secondary Skills**:

- Good knowledge on different tools and technologies like blackline will be absorbed into delivery during the run phase
- Strong Analytical skills include identifying, forecasting and resolving problems
- Multi-tasking & Ability to work independently with minimum supervision
- Very good Customer Service skills and client-focus attitude
- Sound People Management & Communication Skills
- Flexible to work in shifts


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