Product Associate

**JOB DESCRIPTION**
Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success. Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers. Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences.

As a Product Associate in Connected Banking, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings. As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences.

Chase is seeking a dedicated, and innovative individual to support a key area of the rapidly growing Aggregation & Connected Banking product. In this role, you will use your experience in customer-focused outcomes and strong delivery track record to enable customers to easily and securely share their data across financial institutions and FinTechs, seamlessly control these permissions through Chase’s Security Center, and ensure that our customers have a safe and secure way to share their financial data to manage and use their finances holistically.

**Job responsibilities**
- Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value
- Supports the development of our product strategy and roadmap
- Collects and analyzes metrics on product performance to inform decision-making
- Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals
- Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches
- Supports existing product features and vendor relationships to maintain and advocate for the protection of customers’ digital data
- Analyzes digital interaction behavior in order to improve our ability to accurately detect and manage automated access patterns to the digital data
- Performs functional validation of product features in the testing environments and Production environment

**Required qualifications, capabilities, and skills**
- 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area
- Experience using observability software (i.e. Splunk)
- Developing knowledge level of the product development life cycle
- Exposure to product life cycle activities including discovery and requirements definition
- Emerging knowledge of data analytics and data literacy
- Structured thinker, effective communicator with excellent written communication skills
- Effective written and verbal communicator with excellent reasoning, organizational and presentation skills
- Strong analytical skills and proficient with the Microsoft Office suite and with Agile tools (i.e. JIRA, Confluence)

**Preferred qualifications, capabilities, and skills**
- Demonstrable experience working in banking, account opening, online and mobile platforms
- Commitment and self-motivation suitable to a start-up team
- Background in authentication, security controls, and network technology

**ABOUT US**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financ