Cse (Customer Service Executive)

1 day ago

Pune, India Bhagat HR Services Full time

**Designation : Customer Service Executive**

**Experience : 1 To 5 Yrs**

**Salary : 20,000 To 25,000/-**

**Job location **:Pune (Pimpri)**

**Industry Area : Automobile Manufacturing Industry**

**Job Description:

- **
- Organize workflow to meet customer deadlines.
- Manage telephone calls professionally, efficiently and with good communication skills.
- Attend to customer questions, complaints and concerns immediately, and facilitate
- Satisfactory resolution.
- Understand and appropriately use the company pricing system and policies.
- Review estimates and invoices for accuracy.
- Compile and maintain all required paperwork, records, documents, etc.
- Follow systems and procedures outlined in company manuals.
- Participate as a key team player by supporting operations as needed.
- Record details of inquiries, comments and complaints.
- Communicate order status, any problems, changes and alterations to plant personnel, sales
representatives, and Customers.
- Take initiative to prevent problems.
- Manage inventory and produce inventory report
- Recommends potential products or services to management by collecting customer information
and analyzing customer needs.
- Prepare product or service report by collecting and analyzing customer information
- Follow up for Payments and coordinating with sales and recovery person.
- Keep record of customer interactions and transactions, record details of inquiries, complaints

**Skills:

- **
- Creative problem solving skills.
- Good understanding of the current market position of the product to which the customer.
- Support service is provided.
- Capacity to work both as an individual and as a team.
- Excellent organizational and time management ability.
- Good in communication skills.
- Good interpersonal skills highly self-motivated, willing to learn and quick adaptation to new
processes within fewer time frames.

**Note:

- 15 Days or Immediate Joiner Only.**

**Note - FREE JOB PLACEMENT**

**1.Experience**

**2. Current CTC**

**3. Expected CTC**

**4.Notice period**

**5. Current Location**

Pay: ₹23,000.00 - ₹25,000.00 per month

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Speak with the employer**
+91 9021787034

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