Front Office Receptionist

1 week ago

Teynampet Chennai Tamil Nadu, India Buddhi Clinic Full time

Greet patients, visitors, and vendors in a professional and courteous manner.
- Manage patient inquiries, appointments, and registration processes efficiently.
- Maintain appointment schedules, optimizing patient flow and minimizing wait times.
- Resolve patient complaints or concerns promptly and escalate issues to appropriate personnel when necessary.
- Oversee the maintenance of patient records, ensuring accuracy, completeness, and confidentiality.
- Coordinate billing, and payment processing procedures.
- Collaborate with other departments to facilitate communication and workflow efficiency.
- Coordinate with medical staff to accommodate urgent or emergency appointments.
- Monitor front office performance metrics, such as patient satisfaction scores, wait times, and appointment adherence.

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (required)
- Front desk: 1 year (required)

Work Location: In person

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