Education Loan

1 day ago

Andheri Mumbai Maharashtra, India InCred Financial Services Ltd Full time

**Job Summary**:
We are looking for enthusiastic individuals to join our **Education Loan (EL) Telecalling Team**.

As a Telecalling Executive, you will be responsible for reaching out to potential students who want to travel abroad for higher studies and assisting them in availing education loans.

**Key Responsibilities**:

- Lead Generation: Make telephonic calls to prospective students/parents for education loan services.
- Product knowledge: Explain loan products, eligibility criteria, and documentation requirements.
- Data Management& Follow up: Handle inbound queries regarding education loans and follow up on potential leads and ensure timely loan processing and maintain accurate records of interactions and leads in the CRM system.
- Cross-Selling Products: Educate and advise students on the benefits of additional financial products such as credit cards and checking accounts to support their overseas education journey.
- Customer Relationship: Coordinate with internal teams for loan approvals and documentation and maintain strong relationships with students to enhance customer trust and satisfaction, ensuring long-term loyalty.

**Key Skills Required**:

- Excellent verbal and written communication skills in English and Hindi (additional regional language is a plus).
- Basic computer knowledge (MS Office Knowledge is referred)

**Eligibility**:

- **Qualification**: Any graduate
- **Experience**: Freshers are welcome; prior experience in telecalling, customer support, or sales, marketing, business development or finance is an advantage.
- Immediate joining preferred

**Selection Process**:

- **1- HR Interview**:

- **2 rounds of Business interview which may include an aptitude test**

CTC: Based on Interview

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

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