Retail Sales Coach

2 weeks ago


Chennai, India Ather Energy Full time

You’ll be our: Retail Sales Coach

You’ll be based at : Chennai, TN - Zonal Location

You’ll be aligned with : Lead - Training & Knowledge Management

You’ll be joining our : Ownership Management

What you’ll do at Ather
- Executing OJT plan for new joiners in the Ather Experience Centers in assigned territory.
- Acting as a consultant to sales people and providing helpful advice on coping with job-related challenges.
- Collecting and sharing feedback on the OJT plan with leaders and other CX trainers.
- Adhering to the Process & SOP.
- Leading by example on Pitch, Objection handling & Conversion at the Retail Partner locations.
- Initiating the daily huddle model.
- Ensuring Ideal customer experience by each team member.
- Adhering to the OJT schedule and reporting the feedback with a CAPA.
- Recognizing Top Performers and sharing best practices.
- Identifying training gaps and bridge through enhanced content for future batches.

Here’s what we’re looking for
- 1 years of experience in handling customers at Retail Outlets and at least 6 months of experience in classroom training delivery.
- Excellent communication skills in English and one local language/ Hindi.
- Should love to interact with people. Should be able to identify gaps, guide and coach people based on his/her observations and SOPs.
- Thorough knowledge about sales and customer service operations at Dealerships.
- Understanding and the ability to groom customer facing teams of dealerships to enhance customer experience.
- Excellent presentation, and facilitation skills.
- Knowledge of tools such as Google Suites, CRM, DMS and Salesforce.
- This will be a traveling job including up to 20 days travel in a month.

What you bring to Ather
- Must be a self-starter, well-organized, and able to manage multiple priorities with competing deadlines.
- Highly organized, detail-oriented, patient & action-oriented.
- Strong skills in relationship building and interacting with people.
- An ability to pursue goals, take action, and multitask changing priorities.
- Any Graduation.



  • Chennai G.P.O, Chennai, Tamil Nadu, India Bhawar Sales Corporation Full time ₹ 84,000 - ₹ 3,60,000 per year

    Strong interpersonal and communication skills to interact effectively with customers and team members.Ability to work a flexible schedule, including weekends, holidays, and occasional evenings.Basic math skills for handling cash and managing sales transactions accurately.Ability to stand, walk, and lift moderate weights for extended periods, in alignment...


  • Taramani, Chennai, Tamil Nadu, India Brown Tree Retail Pvt Ltd Full time

    **Sales**: The Retail Salesperson will assist customers with purchasing merchandise. **Roles and Responsibilities** - Greets and interacts with customers. - Consults with customers to understand their needs and preferences related to merchandise. - Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer’s needs. -...


  • Chennai, Tamil Nadu, India Infiniti Retail Limited., A Tata Enterprises(Croma) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionInfiniti Retail Limited, a Tata Enterprises (Croma), is a well-established retail company based in Thane, Maharashtra, India. Known for its wide range of products and excellent customer service, Croma is a trusted name in the retail sector. With a focus on providing quality and convenience, Croma aims to enhance the shopping experience for...


  • Chennai, Tamil Nadu, India Truman Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionTruman is revolutionizing the retail staffing industry by creating the first-ever "On-Demand Retail Exclusive Workforce Platform," leveraging the gig economy to align workforce with sales seasonality. Operating across 1200+ cities globally, Truman helps businesses shift from traditional workforce models to taskforce deployment, paying only...


  • Chennai, India Jago HR services Full time

    **Responsibilities** - Meeting with clients virtually or during sales visits - Demonstrating and presenting products - Establishing new business - Maintaining accurate records - Reviewing sales performance - Negotiating contracts and packages - Working towards monthly or annual targets. **Requirements**: - Proven work experience as a Retail Sales...


  • Chennai, India Sait Fashions -Apparels Full time

    Job is for one of the branded stores for Men's Wear and the Applicant should have good communication skills. Should be having the knowledge of retail sales and handling customers with proper grooming standards. Experience in retail sales will add value. **Salary**: ₹10,000.00 - ₹12,000.00 per month Schedule: - Morning shift Supplemental Pay: -...


  • Chennai, Tamil Nadu, India Khazanchi Jewellers Limited Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionKhazanchi Jewellers Limited specializes in gold and silver bullion, offering a vast range of investment-grade products. We also provide an exquisite selection of gold and silver jewelry for both wholesale and retail customers. Our commitment to quality, transparency, and customer satisfaction sets us apart in the precious metals...


  • Chennai, India sterling institute of skill development Full time

    **Job** **Description** A retail assistant or shop assistant is a retail industry professional responsible for **serving customers, arranging merchandise and processing sales transactions**. These professionals restock shelves, maintain the sales floor, monitor the activities of people in the shop and also resolve customer issues. For further enquirey feel...

  • Retail Trainer

    5 days ago


    Chennai, Hosur, Kolkata, India Peoplelogic Business Solutions Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Roles and ResponsibilitiesDesign and deliver training programs for retail staff on product knowledge, sales techniques, customer service, and soft skills.Conduct need analysis to identify training gaps and develop customized solutions to address them.Develop and maintain relationships with vendors to source high-quality products at competitive prices.Provide...


  • Chennai, India Tanishq Jewellery Full time

    Tanishq is India's leading and most trusted jewellery retail brand! Our retail sales officisers will be our brand ambassadors. We are looking to hire young, ambituous and smart people who are willing to learn and grow in a sale focussed environment. Your responsibilities will include: - Interacting with customers and ensuring maximum customer...