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Physio Coordinator

2 weeks ago

BTM Layout Bengaluru Karnataka, India Apollo Home Healthcare Limited Full time

Roles & responsibilities:

- 1. Monitor patient enrolment process and ensure smooth delivery of services

2. Handle providers grievances as the first point of escalation and address it to give a logical closure

3. Handle and manage patients complaints and resolve issues smoothly

4. Responsible for maintaining appropriate documents related to Transactional care

5. Responsible for transport and logistics of the providers

6. Responsible for Payment collections from the patients and sharing the invoices

7. Responsible for operational issues in regards to transaction visits.

8. Responsible for monitoring and scheduling appointments to all TC service providers

9. Responsible for patient discharges

10. Update reporting manager on any concerns in the field and address them smoothly

MIS and reporting:
1. Reports on Manpower utilisation, case mix and other metrics report for the review

2. Submit reports as prescribed to the concerned reporting manager

3. Any other work assigned by the manager time to time

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- BTM Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Health insurance