Associate - Payroll Services

2 days ago


Kochi Kerala, India strada Full time

**Our story**

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.

With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

Role summary
- To process the payrolls by meeting the obligations such as TAT & accuracy levels as specified.
- To provide an effective and efficient payroll service to customers, ensuring the accurate and timely payment of their employees’ salaries
- Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty
- To proactively seek learning opportunities to develop and maintain good knowledge of Strada systems, clients and workflow and processing procedures. To take an active part in promoting your own training and development in all areas. Main responsibilities Production
- Responsible For Processing And Meeting Targets Given For The Same
- Responsible For Second Level Verification Of Data If Required
- Providing Feedback On Quality Issues Found During Audits
- Responsible for timely escalation of production related issues
- Responsible For Maintaining Accuracy
- Prioritises, allocates and actions daily tasks to be accomplished to meet SLA
- To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts, team meetings etc
- Ensures that team members get data required, in right format and in time to complete payrolls to agreed deadlines
- Calculates, prepares and transmits manual payments and third party disbursements
- Coaches and advises team members on Systems and PC usage
- Suggests ways in which systems and procedures can be improved to enhance the business.
- Updating Process Related Reports and Documents Compliances
- Ensuring ISMS Compliance Of The Team
- Adhering To Company Policies, Rules And Regulations
- Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process
- Adhering to Work Timings, Leave Schedules Key experience
- 2 years’ experience would be preferred
- PC Literacy - Word and Excel (Basic Level)

**Skills**:

- Good communication skills
- Commitment to achieve deadlines
- Learning Attitude

Education
- Education**: Bachelor's degree in Any field (except-B.Tech,BE), or a related field.
- ** Benefits**

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

**Our commitment to Diversity and Inclusion**

Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

**Diversity Policy Statement**

Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may requ



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