Associate - Payroll Services

6 days ago

Kochi Kerala, India Alight Full time

**Role summary**:

- To process the payrolls by meeting the obligations such as TAT & accuracy levels as specified.
- To provide an effective and efficient payroll service to customers, ensuring the accurate and timely payment of their employees’ salaries
- Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty
- To proactively seek learning opportunities to develop and maintain good knowledge of NGA's systems, clients and workflow and processing procedures. To take an active part in promoting your own training and development in all areas.
- 100% QA to ensure the accuracy for the deliverables.

**Main responsibilities**:

- Responsible For Processing And Meeting Targets Given For The Same
- Responsible For Verification Of Data If Required
- Responsible for timely escalation of production related issues
- Responsible For Maintaining Accuracy
- Prioritises, allocates and actions daily tasks to be accomplished to meet SLA
- To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts, team meetings etc
- Calculates, prepares and transmits manual payments and third party disbursements
- Suggests ways in which systems and procedures can be improved to enhance the business.
- Updating Process Related Reports and Documents
- Ensuring ISMS Compliance Of The Team
- Adhering To Company Policies, Rules And Regulations
- Following Quality Processes Thoroughly - Checklists, Standards Etc. On Process
- Adhering to Work Timings, Leave Schedules

**Key experience**:

- 1 year experience would be preferred
- PC Literacy - Word and Excel (Basic Level)
- Experience in SAP, WD and GreyTip is prefereable.

**Skills**:

- Good communication skills
- Commitment to achieve deadlines
- Learning Attitude

**What we offer**:

- Sophisticated career development initiatives
- Transparent reward and recognition schemes
- Innovative industry leading company
- Promising career growth path

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

**DISCLAIMER**:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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