Tele Sales Executive

2 weeks ago

Mohali Punjab, India NETGAINS Full time

An effective customer representative must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

**Responsibilities**:

- Contact potential or existing customers to inform them about product or service they signed up for
- Answer questions about products (post training)
- Ask questions to understand customer requirements and help them to maintain their account balance
- Take and process orders in an accurate manner
- Enter and update customer information in the database
- Keep records of calls and note useful information
- Follow the quality matrix diligently

**Requirements**:

- Proven experience as customer care representative or other customer service roles
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent command over the language
- Minimum 2 years work experience required
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- **Girls from Banking, Financial, LIC, Investments sales background has great advantage**_

**Amazing timings to work**:Monday - Friday (9:30 am till 5:30 pm)

**Amazing Incentives**: Great weekly/monthly incentives

**Amazing Salary**: We offer very competitive salary to our employees

**Amazing work culture**: Great working place, international standards, outstanding company with 18 years, Party and Fitness for all employees

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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