Na - Renewal Services

18 hours ago

Mumbai, India WTW Full time

**Principal **Duties/Responsibilities**
- Handle mailbox as per process and timeliness.
- Prioritize and organize work on daily basis as per business requirement.
- Ensure adherence to compliance procedures.
- Completing Mandatory trainings on time.
- Work closely with onshore teams to ensure effective delivery of client service.
- Ensure ongoing, effective relationships with stakeholders (Internal - Offices/External - Carrier’s).
- Participate and contribute in potential process improvement areas.
- Deliver as per defined KPI's for the role - Maintain Quality, Productivity, Turnaround standards.

**Top **6 Competencies**
- Business Communication
- Analytical Skills
- Client Focus
- Creative and Logical Thinking
- Eye for detail
- Time management

**Required Qualifications, Skills, Knowledge, Experience**

**Qualifications**:Graduate (Any Stream)

**Skills**:

- Good verbal and written communication skills.
- Energetic, enthusiastic individuals.
- Logical thinking skillset is a must.
- Ability to learn new processes & systems and should be adaptable to changes.
- Ability to prioritize and organize tasks, work within stiff timelines.
- Ability to work independently and as part of a team.
- Ability to work under pressure and meet tight deadlines.

**Knowledge**:

- Good understanding of Insurance Principles.
- Good understanding and knowledge of MS office (Especially MS Excel).

**Experience**:

- Minimum 1 year experience in an insurance process preferable.

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