Online Catering Sales Executive
6 days ago
**Key Responsibilities**:
- **Lead Management**:
- Handle inquiries from WhatsApp Business, Instagram, Facebook, Google Business, Website & Phone calls.
- Send menus, quotations, and package details to customers quickly.
- Follow up with leads to convert inquiries into confirmed bookings.
- **Online Promotion**:
- Post regular photos, videos, and offers on social media.
- Promote special festival menus, corporate lunch plans, and event catering packages.
- Respond to comments and messages to maintain engagement.
- **Customer Service**:
- Understand customer requirements (number of guests, cuisine, date & venue).
- Provide professional service and resolve queries or concerns.
- Maintain long-term relationships for repeat orders.
- **Coordination**:
- Share finalized menu & event details with kitchen / production / delivery teams.
- Coordinate delivery timings and follow-ups for service quality.
- **Reporting**:
- Maintain lead records (inquiry date, status, follow-ups made).
- Prepare daily/weekly sales reports.
Ensure timely billing and payment collection
Work Location: In person
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