Concierge / Revenue Executive - Female Only

1 day ago

Bengaluru, India Niraamaya Wellness Retreats Pvt Ltd - Corporate office, MG Road, Bengaluru Full time

Job Description:
The Revenue/ Concierge Executive's primary responsibilities:
**1. Complete Takeover of OTA Bookings and Payment Procedures**: This role will involve assuming full control over Online Travel Agency (OTA) bookings and payment procedures from the Central Reservation team. This transition will streamline the process, ensuring accuracy and efficiency in managing OTA bookings and payments, ultimately leading to improved financial control.

**2. Guest Engagement and Satisfaction Enhancement**:The Revenue/ Concierge Executive will act as a concierge for our guests who book through OTAs. They will proactively engage with these guests post-reservation to address any special requests, preferences, or concerns, ensuring an exceptional customer experience. This personalized approach will significantly contribute to enhancing customer satisfaction and loyalty.

**3.** **Coordination Between Properties and Customers**: Another critical responsibility of the Executive will be to serve as a bridge between our various properties and our valued customers. They will work diligently to ensure that every OTA guest's arrival and stay is not just pleasant but also an unforgettable experience. This will involve managing special requests, coordinating room preferences, and addressing any needs or concerns that may arise during a guest's stay.

**4. Direct Booking Initiatives (Flexible Approach)**: The Revenue/Concierge Executive will also be ready to take on direct booking responsibilities when the situation demands it. Their ability to seamlessly transition into this role will ensure we capture every opportunity for direct revenue generation.

**1. Fresher with Strong Communication Skills**: We are looking for a dynamic individual who may be fresher but possesses excellent communication skills. Effective communication will be crucial for engaging with guests, coordinating with properties, and fostering strong customer relationships.

**3. Knowledge of Reservation and Front Office Procedures**: A fundamental understanding of reservation and front office procedures is essential. This knowledge will help the Executive seamlessly handle direct bookings and engage with guests at various stages of their stay.

**Salary**: From ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

COVID-19 considerations:
Wear mask

**Speak with the employer**
+91 9900116173

  • ▷ Only 24h Left: Assistant Concierge Manager | Concierge Manager

    4 days ago

    Bengaluru, India Club Concierge Full time

    Company Description At Club Concierge, we craft unforgettable 'wow!' moments that build strong emotional engagement and long-term loyalty. Our expertise lies in creating personalized experiences based on insights from social psychology research. With over two decades of industry experience and headquartered in Bangalore, we have a global presence. Club...

  • Revenue Analyst

    4 days ago

    Bengaluru, India Revenue First Full time

    We are seeking a Hotel Revenue Analyst to help maximize revenue and optimize hotel performance. What You’ll Do - Analyze booking trends, competitor rates, and market data. - Assist in setting pricing strategies and promotions. - Prepare forecasts and reports on occupancy and revenue. - Optimize online channels (OTAs, website, etc.) for maximum...

  • Chief Concierge

    7 days ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24059780 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Bengaluru Whitefield Hotel and Convt, Prestige Shantiniketan, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for supporting all...

  • Chief Concierge

    5 days ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24149295 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Bengaluru Whitefield Hotel and Convt, Prestige Shantiniketan, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for supporting all aspects of...

  • Chief Concierge

    3 days ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24025224 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Bengaluru Whitefield Hotel and Convt, Prestige Shantiniketan, Bangalore, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for supporting all...

  • Concierge(Male Only)

    3 days ago

    Bengaluru, Karnataka, India Srishti Software Full time

    Welcome customers upon entrance and confirm reservations - Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements - Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel - Acquire extensive knowledge of the...

  • Concierge

    6 days ago

    Bengaluru, India KiwiStays Full time

    Job Description – Concierge (Guest Experience) at KiwiStaysLocation:Remote (with occasional travel to property locations) Employment Type:Full-time Industry:Hospitality / Vacation Rentals About KiwiStays KiwiStays is one of India's fastest-growing vacation rental management brands, offering curated homes across Goa, Bangalore, Mussoorie, Dehradun and...

  • Front Office Executive

    1 day ago

    Bengaluru, India Shriram Properties Ltd Full time

    Greetings for the day, We have openings for the role of Front Office Executive (Only Female) Location: Sadashivnagar (Bangalore) Qualification: Any degree / PUC **Job Description**: - Attending call, welcoming the visitors & directing them appropriately. - Maintain registers available at the reception area - Courier entries Required: - Pleasant...

  • 2. Front Office Executive

    2 weeks ago

    Bengaluru, India Sumo Technologies Full time

    **Contact Person**: HR Manager +91 93790 31155 080 2676 9999 **2. Front Office Executive - 1 (Female Only)**:

  • Revenue Analyst

    1 week ago

    Bengaluru, Karnataka, India Marriott Executive Apartments Full time

    Job DescriptionAdditional InformationJob Number25147621Job CategoryRevenue ManagementLocationJW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India, 560001VIEW ON MAPScheduleFull TimeLocated RemotelyNPosition Type Non-ManagementPosition SummaryAssist in the management of rooms inventory to maximize cluster rooms revenue, as well as...