Back Office Executive

7 days ago

Ganga Nagar Meerut Uttar Pradesh, India Elfono Solutions (OPC)_Private Limited Full time

_ **Job Title: Back Office Executive**_
- **Company: Elfono Solutions OPC Private Limited**_
- **Location: Meerut**_
- ***_
- **Industry: Telecom**_
- **About Us**

Elfono Solutions OPC Private Limited is a leading provider of innovative solutions in the telecom industry. We are seeking a dynamic and dedicated team member to help us achieve our goals.
- **Job Summary**

We are looking for a motivated and customer-focused Back Office Executive to handle customer calls, resolve queries, and provide feedback.
- **Responsibilities**
- Handle inbound and outbound calls in a professional and courteous manner.
- Resolve customer queries and provide feedback in a timely and effective manner.
- Provide product and service information to customers.
- Take feedback from customers and escalate concerns to the management team.
- Perform data entry and other administrative tasks as required.
- **Qualifications**
- Bachelor's degree in any field (Final-year students can also apply).
- 0-1 year of experience in customer service or a related field (Freshers are welcome to apply).
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to work in a fast-paced environment and meet performance targets.
- Proficiency in Microsoft Office, particularly Excel and Word.
- **Requirements**
- Laptop is mandatory (Company will not provide).
- Excellent English communication skills.
- Ability to work in a fast-paced environment.
- **What We Offer**
- Competitive salary.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Training and support for freshers.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹5,000.00 - ₹8,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Application Question(s):

- Do you have your own Laptop?

Work Location: In person

Application Deadline: 25/02/2025

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