System Administrator

2 weeks ago

Mohali, India ITechServ Full time

**Position: System Administrator**

**Role Summary**:
Client interfacing and client handling for all tickets and projects for US Cloud, In-house data centers. Have an opportunity to learn and perform all level 1, 2 & 3 work. Great learning and growth. Virtualization, Cloud, AWS technologies. Hyper V and Vmware extensively used. Live production issues. Capability to perform on the edge. Passion to resolve issues.

**Responsibilities**:

- Dealing and handling, various system and server related issues physically and remotely.
- Performing Ticket based operations for our international clients.
- Providing the assistance over remote as a technical expert to international clients.
- Working as a Kaseya expert and provide solution to any issue occurred while maintaining the server and workstations through Kaseya.
- Communicating with the client and providing them the required information as a technical expert.
- Protecting data, software and hardware by coordinating, planning and implementing network security measures.
- Troubleshooting, diagnosing and resolving hardware, software and other network and system problems.
- Replacing faulty network hardware component when required.
- Monitoring the network performance to determine if adjustments need to be made.
- Conferring network users about solving existing system problems.
- Operating the master consoles to monitor the performance of network and computer systems.
- Designing, configuring and testing networking software, computer hardware and operating system software.
- Training or certification in CCNA, CCNP or MCSA (any one) Mandatory.
- Aware of ticketing system and understanding SLA based ticket resolution.

**Job Types**: Full-time, Regular / Permanent, Internship, Volunteer
Contract length: 12 months

**Salary**: From ₹30,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance

Schedule:

- Flexible shift
- Monday to Friday
- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Network engineering: 1 year (preferred)

**Speak with the employer**
+91 9814732707
- Health insurance

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