Receptionist
1 week ago
**Overview**:
We are seeking a friendly and organized individual to join our team as a Receptionist. The receptionist will be the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires excellent communication skills, attention to detail, and a positive attitude.
**Responsibilities**:
- **Front Desk Management**: Greet visitors and ensure they are directed to the appropriate person or department. Manage incoming calls and route them to the appropriate individuals.
- **Customer Service**: Provide excellent customer service to all visitors, clients, and employees. Answer inquiries and provide information about the organization professionally and courteously.
- **Appointment Scheduling**: Schedule appointments and maintain appointment calendars for staff members. Coordinate meeting room bookings as needed.
- **Administrative Support**: Assist with various administrative tasks, including data entry, filing, photocopying, and scanning documents. Handle incoming and outgoing mail and packages.
- **Office Supplies Management**: Monitor and replenish office supplies as needed. Keep inventory of office supplies and place orders as necessary.
- **Visitor Management**: Maintain visitor logs and issue visitor badges. Ensure security procedures are followed for all visitors entering the premises.
- **Communication**: Relay messages accurately and promptly to staff members. Assist in disseminating important information to employees as directed.
- **Facilities Coordination**: Coordinate with building management for maintenance requests, repairs, and other facility-related issues. Ensure the reception area and common areas are tidy and welcoming.
- **Multitasking**: Handle multiple tasks simultaneously while maintaining a professional demeanor and providing excellent service to visitors and callers.
- **Adherence to Policies**: Adhere to company policies and procedures, including confidentiality guidelines and safety protocols.
**Requirements**:
- **Communication Skills**: Excellent verbal and written communication skills, with a friendly and professional demeanor.
- **Customer Focus**: Strong customer service orientation, with a desire to assist and serve others.
- **Organizational Skills**: Strong organizational and multitasking abilities, with the ability to prioritize tasks effectively.
- **Attention to Detail**: Meticulous attention to detail, ensuring accuracy in all tasks.
- **Team Player**: Ability to work collaboratively with team members and support colleagues as needed.
- **Tech Proficiency**: Proficiency in basic computer skills, including Microsoft Office suite (Word, Excel, Outlook).
- **Reliability**: Dependable and punctual, with a strong work ethic and commitment to fulfilling responsibilities.
- **Professionalism**: Maintain a professional appearance and conduct at all times, representing the organization positively.
**Education**: A high school diploma or equivalent is required. Additional education or training in office administration or customer service is a plus.
**Working Conditions**: The role involves working in a fast-paced office environment, with frequent interaction with visitors and callers. Occasional overtime or flexibility in working hours may be required.
**Salary**: Commensurate with experience and qualifications.
**Job Types**: Full-time, Permanent
**Salary**: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Yearly bonus
**Experience**:
- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (required)
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 7982332464
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