Office Administrator

6 days ago


Kochi Kerala, India PHOENIX FIBER LLP Full time

Position Overview:
We are seeking a dynamic and motivated individual to join our team as SSAMFO including L1 Networking. This role involves a blend of sales, customer support, and office accounting tasks, making it an excellent opportunity for someone with a diverse skill set and a passion for customer service.

**Responsibilities**:
1.Sales:
Actively engage with potential customers to understand their needs and promote our products/services.

Conduct sales presentations and demonstrations to showcase the features and benefits of our offerings.

Negotiate and close sales deals, ensuring customer satisfaction and retention.

2.Customer Support:
Address customer inquiries, complaints, and technical issues in a timely and professional manner.

Collaborate with the sales team to ensure a seamless customer experience from initial contact to post-sale support.

3.Office Accounting:
Assist with basic accounting tasks, such as invoicing, billing, and accounts receivable/payable.

Maintain accurate records of financial transactions and reconcile discrepancies as needed.

Work closely with the finance team to ensure compliance with accounting standards and regulations.

4.Field Team Support:
On call support for enquiries of existing customers data and remote L1 Support to be done
- OVERALL-
- Collaborate with team members across departments to achieve sales targets and deliver exceptional service.

Stay up-to-date on industry trends, market conditions, and competitor activities to identify new opportunities.

Contribute to the development of sales and support strategies to drive business growth and enhance customer satisfaction.

Pay: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Experience**:

- Microsoft Office: 1 year (preferred)
- Network support: 1 year (preferred)
- Remote access software: 1 year (preferred)

Work Location: In person



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