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Receptionist Academic Counselor

3 weeks ago

Pitampura Delhi Delhi, India Study Palace Hub Pvt. Ltd. Full time

**Key Responsibilities:Reception & Front Desk Duties**:

- Greet and welcome visitors in a professional manner.
- Maintain visitor logs and ensure cleanliness of the front-desk area.
- Schedule appointments and manage calendars for counseling sessions.
- Handle administrative tasks such as data entry, filing, and correspondence.

**Academic Counseling**:

- Guide prospective students and parents about various courses, admission processes, and career paths.
- Understand student needs and recommend suitable academic programs.
- Maintain student records and counseling reports.
- Collaborate with the marketing and academic teams to ensure accurate information is shared.
- Participate in promotional events, webinars, and open house sessions.

**Qualifications & Requirements**:

- Bachelor’s degree in any discipline (Education or Psychology preferred).
- Proven experience in a similar role (Receptionist/Academic Counselor) preferred.
- Excellent communication, interpersonal, and presentation skills.
- Strong organizational and time management skills.
- Ability to handle sensitive and confidential information with discretion.

**Key Skills**:

- Front Office Management
- Academic Advising
- Customer Service
- Communication & Listening Skills
- Lead Conversion & Follow-up
- Time Management
- Basic CRM or Student Management System knowledge (preferred)

**Working Hours**:
[Monday to Saturday, 10:00 AM - 7:00 PM]

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Paid time off

Ability to commute/relocate:

- Pitampura, Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

Work Location: In person