Customer Care Associate Blended

4 days ago

Delhi Delhi, India 10x Growth Accelerator Full time

**Position**: Customer Support Executive (Blended Process)

**Location**: Gurgaon

**Salary**: Up to INR 35,000 CTC + Incentives up to INR 15,000

**Experience**: Minimum 1 year exp required

**Typing Speed**: Minimum 30 words per minute (WPM0

)**Education**: Graduation required

**Job ResponsibilitiesEscalation Desk**
- Address and resolve escalated customer issues efficiently.
- Coordinate with different teams to ensure proper resolution of high-priority concerns.

**Training Duration**
- 20 days

**Requirements**:

- Excellent English communication skills (written & verbal).
- Ability to type a minimum of **30 words per minute (WPM)**.
- Strong problem-solving and multitasking abilities.

**Selection Process**
- **HR Round**:

- **Operations Round**:

- **AMCAT Assessment** (Minimum 60% required)

Pay: ₹23,000.00 - ₹32,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Customer support: 1 year (required)

**Language**:

- English (required)

**Location**:

- Delhi, Delhi (required)

Work Location: In person

**Speak with the employer**
+91 6370721310

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