Customer Care Associate

23 hours ago

Dwarka Delhi Delhi, India AssetYogi Full time

As a Customer Care Associate/Executive, you will be responsible for handling inbound and outbound calls to assist customers with their queries, provide information about our products and services, resolve complaints, and actively promote sales. The role requires excellent communication skills, a customer-centric mindset, and the ability to contribute to the overall success of our brand.

**Responsibilities**:
2. Assist with app features, transactions, and account inquiries.

3. Troubleshoot technical issues and guide users through the app.

4. Escalate complex issues and ensure timely resolution.

5. Maintain accurate records of customer interactions.

6. Collaborate with teams to improve customer experience.

**Additional Requirements**:

- Previous customer service experience.
- Strong communication and problem-solving skills.
- Ability to multitask and work in a fast-paced environment.
- Strong command of written and spoken English

**Experience, Qualification, Compensation & Benefits**

1. Experience Required - 1-2 years, BPO, Customer Support, Call Centre

2. Qualification -Bachelor's degree in any field.

3. Compensation & Benefits - Attractive compensation at par with industry standards.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9717310865

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