Front Desk+sales Executive

2 weeks ago


Mumbai Maharashtra, India Yash Birla Group Full time

Job description:
**Job Title: Guest Relations Executive (GRE)**

Location: Nepensea Road, Powai, Thane

About Us: birlaayurveda.co.in

**Key Responsibilities**:

- Welcome and greet guests warmly, ensuring a positive first impression.
- Achieve the monthly centre target
- Book guest appointments
- Provide personalized attention to guests, addressing their needs and requests promptly.
- Coordinate with various departments to ensure smooth guest experiences.
- Collect and record guest feedback, working with management to improve service quality.

**Qualifications**:

- Proven experience in guest relations, front desk, or a similar role in Ayurveda or Wellness and Spa industry
- Proficiency in using software and MS office
- Strong interpersonal and communication skills, with a pleasant and outgoing demeanor.
- Ability to multitask and remain calm under pressure.
- Excellent problem-solving and organizational abilities.
- A passion for providing outstanding customer service and creating memorable guest experiences.
- Proficiency in multiple languages is a plus.

**Benefits**:

- Competitive salary and incentives.
- Employee discounts on services
- Opportunities for career advancement within the company.

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Provident Fund

Pay: ₹15,000.00 - ₹30,000.00 per month

**Experience**:

- Sales: 1 year (preferred)
- Front Desk: 1 year (preferred)
- Salon/Clinic: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person


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