Itrs Infra Support

2 weeks ago

Chennai Tamil Nadu, India Virtusa Full time

3+ years of infrastructure support experience.
2+ years of software development experience. (Java/.Net/Python)
Must have experience supporting Linux/Windows systems hosted in a ECS OpenShift environment.
Experience with CI/CD products, Access entitlements Active Directory, databases (MsSql, Postgres etc), Bitbucket, RLM deployment tools, JIRA.
Experience on load balancing and administration.
Strong understanding of IT Risk and IS security fundamentals.
Good to have knowledge of logging products such as ELK, Splunk and Kibana.
Good to have knowledge of observability tools like Grafana.
Excellent communication skills.
A strong desire to understand complex systems and how to troubleshoot and make them highly available.
Triaging and troubleshooting production issues and blameless postmortems for incidents.
Researching and implementing ways to automate the management of our infrastructure.
Collaborate closely with multiple team such as engineering, datacentre, vendor etc.
Support development and production support teams across our growing development, UAT, and production.
Building out uptime, latency, and error and capacity monitoring for the stack.
Taking part in on-call rotation for support.
Manage risk, compliance and remediation.
Manage Continuity of Business (COB) and other high availability efforts.
Manage recurring and chronic issues in the Production environment, ensuring that risks are assessed, and remediation efforts are prioritized accordingly.
Be third level escalation for Systems Infrastructure & Operation team supporting production network.

**About Virtusa**

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.

Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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