Arabic Language Executive
6 days ago
Job Title: Outbound Soft Collection Agent
Shift Timing: 8:00 AM - 6:00 PM UAE Time (9-hour shift including 1-hour break)
Work Days: 5-6 days per week
Location: Bhopal
Reporting To: Operations Manager / Team Lead
Job Overview:
We are urgently hiring 10 Outbound Soft Collection Agents with proficiency in Arabic, English (B2 level), and Hindi to support a high-priority client project. This role involves making outbound calls to remind and assist customers with pending payments in a courteous, professional manner.
Key Responsibilities:
- Conduct outbound calls for soft collection reminders in Arabic, English, and Hindi. Maintain a courteous and professional tone on all customer interactions.
- Record and update call outcomes and customer feedback accurately.
- Escalate any complex issues to the management support team as necessary.
- Follow pre-defined scripts and compliance guidelines.
- Collaborate with the team and attend regular briefings as scheduled.
**Requirements**:
- Languages: Must be fluent in Arabic, English (B2 or above), and Hindi. Prior experience in customer service, tele calling, or collections preferred.
- Strong communication and negotiation skills.
- Ability to multitask and maintain attention to detail.
- Tech-savvy; ability to use standard communication tools
- Must have access to a quiet working environment.
What We’re Looking For: Fluency in one or more of the listed languages Strong communication skills Willingness to work in Bhopal Experience preferred, but freshers can also apply
نوع الوظيفة: دوام كامل
الراتب المدفوع: ₹١٥٬٠٠٠٫٠٠ لكل شهر
موقع العمل: بشكل شخصي
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