Tele Calling Executive

2 weeks ago

Ahmedabad Gujarat, India AK Global Management Services Full time

**Position:

- Telecalling executive**

**Location:

- Gandhinagar, Ahmedabad Road. GIDC Bhat**

**Full time, Permanent**

**Roles and Responsibilities**
- Associate will be responsible for handling incoming and outbound calls from customers/Patients.
- Answer calls professionally to provide information about doctor schedule, hospital services, book and cancel appointments, or obtain details of complaints.
- Follow up with patients regarding their health and doctor checkups.
- Maintain records of customer interactions and transactions in CRM.

**Qualifications/Other Requirements**
- Any Graduate/Preferably Science Graduate
- 0 to 3 years of experience in Customer Service.
- Should be Good in English/Gujrati & Hindi

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

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