Process Coordinator
1 week ago
**Job Title**:Process Coordinator
**Location**: South Bombay
**Key Responsibilities**:
- **Cross-Team Coordination**: Act as the bridge between departments such as operations, finance, and customer service to ensure alignment and timely completion of interdependent tasks.
- **Process Oversight**: Monitor daily operations to ensure all teams are following Standard Operating Procedures (SOPs) and established workflows.
- **Follow-Ups & Tracking**: Proactively collect updates from team members, send timely reminders, and follow up to close pending tasks.
- **Workflow Optimization**: Identify inefficiencies or repetitive delays in the workflow and suggest actionable improvements.
- **Data Maintenance**: Manage and update internal trackers, dashboards, and reports related to operations, task progress, finance entries, and service issues.
- **Issue Resolution**: Address and resolve minor internal blockers to avoid escalation and delays; escalate critical issues when necessary.
- **Reporting**: Compile weekly and monthly reports on task status, team performance, and workflow insights for leadership review.
**Requirements**:
- Proven experience in a coordination, operations, or administrative role (1-3 years preferred)
- Excellent communication skills (written and verbal) to interact with cross-functional teams
- Strong organizational skills with the ability to manage multiple tasks and deadlines
- Comfortable handling structured data, maintaining spreadsheets, and preparing reports
- Proficient in tools like **Excel, Google Workspace,** task/project management platforms (e.g., **Trello, Asana**, or **ClickUp**)
- A problem-solving mindset with a detail-oriented approach to tasks
**Preferred Qualifications**:
- Background in business administration, operations management, or similar
- Experience in working with fast-paced teams or start-up environments
- Ability to document and refine **SOPs** over time
Pay: ₹25,000.00 - ₹28,000.00 per month
Application Question(s):
- Can you join immediately?
- Are you located in South Bombay?
**Language**:
- English (required)
Work Location: In person
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