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Intern - Growth & Marketing

2 weeks ago

Mumbai Maharashtra, India Upstox Full time

**The Upstox Story**:
Upstox is one of India's leading Fin-Tech companies with a mission to simplify trading & investing to make it easily accessible to the masses. We aim to enable everyone, from new investors to seasoned traders, to invest across multiple categories with our state-of-the-art trade & investment platform and commission-free pricing. We offer numerous asset categories to invest in, like Stocks, IPOs, Mutual Funds, and more.

By focusing on our customers’ needs and equipping them with personalized yet powerful tools, we witnessed a steep growth of 800% in our customer base from 25 Thousand in 2017 to 2 Lakh in 2019. With 1500% growth in 2020, currently, over 10 million customers trust us with their investment decisions, thus setting us on the course to become an industry-leader in the country.

Our mission is simple - to break down the complexities of investing and make it more effortless, accessible, affordable, and easy for the masses to adopt. This key principle when infused with intuitive design and leading-edge technology will help us empower every Indian to take control of their investments.

RKSV Securities was founded by Ravi Kumar and Shrinivas Viswanath in 2009 and was soon graced by Kavitha Subramanian as the third co-founder in 2016. Backed by Ratan Tata, Upstox had raised $4 million in Series A funding in early 2016 that was led by Kalaari Capital. The Series B funding round scaled multifold and witnessed an investment of $25 million by US-based investment firm - Tiger Global Management in September 2019.

We have a team of highly skilled technology and finance professionals, and are currently looking for highly motivated field experts to be part of our high-energy team.

**Role: Intern (Growth & Marketing)**

**Location: Mumbai (Work from Office)**

We are seeking a highly motivated intern to join our team and assist with our CRM (customer relationship management) efforts. The intern will be responsible for maintaining and updating customer information in our CRM system, as well as assisting with the development and execution of customer engagement and retention strategies.

**Key Responsibilities**:
Maintain and update customer information in our CRM system. Assist with the development and execution of customer engagement and retention strategies. Help with data analysis and reporting on customer interactions and engagement. Collaborate with cross-functional teams to improve customer experience. Any other duties as assigned

**Qualifications**:
Pursuing a degree in Marketing, Business Administration, or a related field. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Strong attention to detail. Experience with CRM systems is a plus. Ability to work in a fast-paced environment. Knowledge of Clevertap is an added advantage

This is a full-time paid internship opportunity with the possibility of conversion to a full-time position based on performance.

**Pssttips on how you can beat the competition**:
If you can showcase your abilities to:

- Be self-driven / quick starter
- Have an ownership mindset
- Aggressively drive and deliver results

**A basic requirement** but one that many forget: Make sure you go through our website, download our app and give us feedback