
Front Desk Associate
6 days ago
Job Responsibilities:
Make a daily reservation count for arrivals and departures to direct actions in selling rooms/beds Register all incoming guests, ensuring that all pertinent information is obtained and recorded Ensure that all payments have been made by in-house guests
Accept and record credit card, photo ID information and other relevant document on guest accounts and provide change for guests as needed
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines; may include escalating issues to a Senior Manager
Maintain positive guest relations and anticipate guest needs, respond promptly, and acknowledge guest at all times
Address and resolve guest complaints and ensure guest satisfaction
Handle guest mail and messages with respect to privacy and professionalism Document all guest requests, concerns and communication information to responsible personnel for proper handling
Have thorough and updated knowledge of the hostel brand and various programs (trips, travel programs, events, special offers, etc.)
Coordinate with the community manager to get the activity board and daily events updated Upsell additional facilities and services, when appropriate
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
Oversee the housekeeping department
Pay: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Application Question(s):
- Do you have degree/Diploma in HM
- Can you join immediately
Work Location: In person
-
Front Desk Associate
1 week ago
Goa, Goa, India The Hosteller Full timeFront Desk Manager Responsibilities: Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean and organized. Maintaining front desk office...
-
Front Office Associate
1 week ago
Goa, India ReckRute Full time**Roles and Responsibilities - Front Office Associate** - Must have at least 2 years of experience - Welcome and assist visitors in a friendly and professional manner - Front desk duties including check-ins, checkouts, reservations, guest phone messages etc. - Good communication skills - English, Hindi Location: Cola Beach, South Goa Schedule: - Day...
-
Front Office Associate
3 days ago
Goa, India Bloom Hotel Group Full time**Front Desk Associate Duties and Responsibilities** - Greet and check in clients. - Verify payment methods and update client information. - Assist with incoming and outgoing mail correspondence. - Keep reception area clean and welcoming. - Assist with filing and other administrative tasks as needed. **Salary**: ₹9,078.90 - ₹18,000.00 per...
-
Front Desk
1 day ago
Goa, India PetZone Goa Full time**FRONT DESK** (Siolim Location) URGENT Job description: For Front Desk Sales: Petshop Sales and Clinic Sales and Billing 1. Customer chat 2. Billing 3. Receipting 4. Checking on non cash payments 5. Credit card records. 6. Refunds 7. Following up on payments 8. Daily accounting and sheets. Job Requirements: 1. English speaking 2. Computer...
-
Front Office Associate
2 weeks ago
Goa, India Alagoa Resorts and Villas Full timeJob Title: Front Office Associate Job Summary: The Front Office Associate is the first point of contact for guests and plays a key role in delivering excellent customer service. This position involves greeting guests, managing reservations, handling check-ins and check-outs, and responding to inquiries to ensure a smooth and welcoming experience. Key...
-
Guest Relation Associate
3 days ago
Goa, India Hyatt Place Goa Candolim Full timeSummary - You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. - To assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. **Qualifications**: - Minimum 1...
-
AsstMgr-Front Office
17 hours ago
Goa, India St. Regis Hotels & Resorts Full time ₹ 4,00,000 - ₹ 8,00,000 per yearAdditional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Goa Resort, Mobor, Goa, India, India, 403731VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas...
-
Front Office Manager
2 weeks ago
Goa, India Namyo Hospitality Pvt Ltd Full timeManaging All Front Office Operations and Delivering an Excellent Guest Experience. Accommodate Guests by Greeting Answering the Telephone Etc. Looking for Front desk manager: check in check out, Supervise day to day operations of Front desks. Train and manage Staff. Supervise administrative and clerical duties, address customer complaints and queries. Greet,...
-
Front Office Manager
3 days ago
Goa, India Namyo Hospitality Pvt Ltd Full time ₹ 2,00,000 - ₹ 2,50,000 per yearManaging All Front Office Operations and Delivering an Excellent Guest Experience. Accommodate Guests by Greeting Answering the Telephone Etc. Looking for Front desk manager: check in check out, Supervise day to day operations of Front desks. Train and manage Staff. Supervise administrative and clerical duties, address customer complaints and queries. Greet,...
-
Front Office Associate
1 day ago
Goa, Goa, India International Institute of Hotel Management Full timeIndismart Woodbourne Resort Goa, A 3 Star Resort in Nuvem, South Goa Spread in 22 Acres is Actively looking for the following positions: 1) **Front Office Manager** - With a total of 7 Years work experience in any 3/4 Star Hotel. Revenue Management Knowledge is a must. Salary as per Experience and Knowledge Maintains working relationships and communicates...