Front Office Receptionist
2 days ago
**Guest Services**:
- Greet guests with a smile and professional courtesy.
- Handle check-in and check-out efficiently.
- Respond promptly to guest inquiries, requests, and complaints.
- Provide information about hotel facilities, services, and local attractions.
- **Reservations & Communication**:
- Manage room reservations and update in PMS.
- Coordinate with housekeeping, F&B, and other departments for guest needs.
- **Cashiering & Records**:
- Handle billing, payments, and maintain accurate records.
- Maintain guest accounts and issue invoices/receipts.
- Balance cash and shift reports.
- **Standards & Compliance**:
- Ensure front desk is clean, organized, and presentable at all times.
- Follow company SOPs, safety, and security procedures.
- Maintain confidentiality of guest and company information.
**Skills & Competencies**
- Excellent communication & interpersonal skills.
- Knowledge of PMS (Property Management System) preferred.
- Strong customer service orientation.
- Ability to handle pressure and multitask.
- Presentable, well-groomed, and professional
Pay: ₹10,000.00 - ₹12,000.00 per month
**Benefits**:
- Food provided
Work Location: In person
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