Call Center Executive

2 weeks ago


Delhi, India VR Solutions Full time

Manage inbound and outbound calls in a timely manner - Follow communication "scripts" when handling different topics - Identify patients' needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products if they arise - Build sustainable relationships and engage patients by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way - Meet personal/team qualitative and quantitative targets - Feedback collection **Salary**: ₹10,000.00 - ₹12,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)



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