
Call Center Executive
5 days ago
Manage inbound and outbound calls in a timely manner
- Follow communication "scripts" when handling different topics
- Identify patients' needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products if they arise
- Build sustainable relationships and engage patients by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
- Feedback collection
**Salary**: ₹10,000.00 - ₹12,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
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